In addition, though United has entered into agreements with these vendors, it does not directly
control them. If one or many providers fail to perform their jobs, it would be the United who
would incur heavy losses, delays in flights, and bad reputation. In addition, not controlling its
third party vendors may also result in safety or security breach. Such a breach; especially, after
September 11 attacks would definitely tarnish the company’s reputation and may lead to
another bankruptcy or perhaps a buyout by another better airline.