Tiptoeing through the minefield
DO
· Show an interest in, and at least an elementary knowledge of the country you are visiting.
· Learn a few words of the language – it will be seen as a compliment.
· Be sensitive to countries who have bigger and better-known neighbours, and try not to confuse Canadians with Americans, New Zealanders with Australians, Belgians with French.
· Familiarise yourself with the basics of business and social etiquette. As a starting point, learning how to greet people is very important.
Don’t
· Assume you won’t meet any communication problems because you speak English. You may think you are paying somebody a compliment by telling them their business is going a bomb. Americans will infer you think it is falling.
· Appear too reserved. As Americans are generally more exuberant than their European colleagues, they may equate reserve with lack of enthusiasm.
Tiptoeing through the minefield
DO
· Show an interest in, and at least an elementary knowledge of the country you are visiting.
· Learn a few words of the language – it will be seen as a compliment.
· Be sensitive to countries who have bigger and better-known neighbours, and try not to confuse Canadians with Americans, New Zealanders with Australians, Belgians with French.
· Familiarise yourself with the basics of business and social etiquette. As a starting point, learning how to greet people is very important.
Don’t
· Assume you won’t meet any communication problems because you speak English. You may think you are paying somebody a compliment by telling them their business is going a bomb. Americans will infer you think it is falling.
· Appear too reserved. As Americans are generally more exuberant than their European colleagues, they may equate reserve with lack of enthusiasm.
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