We contribute, as well, to a normalization of the ITIL levels motivated by the study from November 2011 [4], by the AMP Group, which points that: “ITIL adoption levels are clearly different around the world”. The interfaces we developed, based in the methodology we also present, can serve as a basis for such normalization, as companies adopting them, fully or partially, could compare adoption levels between them with less effort, since the fundamental practices are at least similar.