To describe and evaluate the use of soft technology in nursing care for adolescents suffering from chronic
renal diseases and undergoing hemodialysis. Method: This is a convergent-care study, using a qualitative
approach, performed in a dialysis clinic in Fortaleza/CE between February and April 2012. Eight workshops
were conducted, with the participation of eight teenagers. For the analysis of the information we used a
structuring process, which includes collection, synthesis, theorization and contextualization. Results: The
technology allowed the expression of feelings, the observation of behavioral changes and the identification
of emotional responses, associated with the experiences of chronic renal patients undergoing hemodialysis.
Discussion: It reinforces the importance of soft technology use in this scenario, since the creation of a
therapeutic environment and the doctor-patient interaction favor an individualized and humanized care.
Conclusion: The technology favored humanization and working on aspects related to hosting, sharing
experiences, sensitive listening and the development of a bond.
Descriptors: Adolescents;