RESOLVING CONFLICT IN WORK TEAMS
Conflict resolution is an integral part of effective teams and organizations. Conflict is
inevitable but the important takeaway is not necessarily knowing how to eliminate conflict all
together, but to eliminate the problems before they begin or be prepared deal with the conflict as it
is presented. There are several recommendations that prove effective in managing and resolving
group conflict. The leader of the group should develop a strategy for training and preparing team
members for group process, in particular, training to proactively manage or avoid conflict. Conflict
management and resolution training is a great way for an organization to coach employees on how
to prepare for resolving conflict when working in teams. It provides awareness of how conflict may
arise and different methods of managing conflict to maximize effectiveness of the team. Such
training allows the organization and its members an opportunity to develop strategies to effectively