Salem ,A.S.(2013) This study aimed to reveal the satisfaction of bachelor students in Jordanian universities (both public and private), and to shed light on the level of service quality on the point of view of students in these universities, so the study compares students' perceptions of service quality of public and private universities in Jordan through questionnaire. The service quality of both has been measured by applying SERVPERF measure, which used to determine different dimensions of service quality: tangibility, reliability, responsiveness, assurance and empathy; T-test and Chi-Square analysis was used to determine the result of scale dimensions; and descriptive statistics were applied to describe the students profiles. The study was revealed that students of public universities are more satisfied with the quality of service than those of private universities.