For Aristotle, ethos is the most important persuasive device: the “character of the speaker may
almost be called the most effective means of persuasion he possesses” (Roberts, 1954).
he must also make his own character look right and put his hearers, who are to
decide, into the right frame of mind”
The word “image” is often associated with illusion or superficiality. Ethos refers to qualities of
greater depth and substance.
“Charisma” is another term often used to describe someone who has the ability to persuade
others and move an audience. It resembles ethos in its effect on an audience, but it differs in that
it suggests exuding a power over others based more in emotions than in reason.
Both image and charisma can be used to describe leaders, but since ethos ties more directly to the
character of the speaker or writer, it serves as a better word to use in capturing the positive
qualities that we want our business leaders to possess.
and ultimately, how effectively he or she communicates.
Successful leadership communication depends on projecting a positive ethos.
One of the primary requirements to inspire confidence and induce others to listen is credibility.
In their research on leadership
If one of the individuals intends to influence the
other, then the perception of the other takes on great importance, and the need for that individual
to know how he or she is perceived becomes critical.
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What can managers do to find out how they are perceived? The first step is to develop greater
emotional intelligence. Emotional intelligence is the capacity to understand one’s own emotions
and those of other people. In addition to attempting to understand the self better, the prospective
leader should solicit honest feedback from others. Self-exploration and some sought-after honest
feedback from others will bring the greater self-awareness necessary to judge ourselves more
accurately and to recognize the signals others send back to us either in their words or, often more
importantly, in their body language and their actions. Also, managers can improve their ability to project a positive ethos by building a positive
reputation, improving their professional appearance, projecting greater confidence, and learning
to communicate more effectively. Reputation could include title, organizational positions, past
roles or accomplishments, and public opinion. They can achieve a positive appearance through
appropriate and culturally expected dress and grooming. To suggest confidence to an audience,
they can use eye contact, establish a rapport, and speak easily about a subject without notes when
presenting. By using language effectively to capture the meaning and inspire trust, they can
create believers in their message.