The company is willing to guarantee the equipment that specified in the contract of service. After the user received the equipment and found that the equipment is defective and cannot be use normally. User can request a replacement equipment within 48 hours on working days. By the way, we will investigate the malfunction of equipment and deliver a replacement within 24 hours on working days from the time of the report.
(Working day on Monday to Friday from 9:00 to 17:00 pm, except public holidays.)