Let's take an example of how an individual employee's goal is linked to organizational strategy:
Organizational Vision – To be known for our superior customer service and satisfaction.
Organizational Objective – To reduce the number of dissatisfied customers by 25%.
Organizational KPI – The number of customer complaints that remain unresolved at the end of a week.
Team Member's Goal – To increase the number of satisfactory complaint resolutions by 15% this period.