The findings of the study shows that SMEs have already been making use of e-commerce in creating value-added,
new services and new business models, expanding their business and compete in global markets. However despite its
benefits, there are a number of technical and non-technical limitations associated with ecommerce that limit or prevent
SMEs getting into use information technology and e-commerce operations. Because many of these SMEs can't cope
with these limitations such as technical, economic and legal barriers by themselves, they need public and/or private
support.