In addition, FR's overseas production offices in Shanghai, Ho Chi Minh, Dhaka, Jakarta and Istanbul receive monthly feedback from customer comments that are compiled by the Customer Satisfaction Department in Japan, as well as customer suggestions from the Customer Care for Product Quality Team. FR has also published a series of proposals, known as the "Case Studies On Factory Standards," to address specific quality-related issues and educate employees who handle the FR Group's products. FR's overseas production offices share this information to prevent quality-related problems from recurring.
GU also uses UNIQLO's strict quality and control standards.