I guess I will have to accept
Whatever refund you offer me. But I hope you understand how much of a loss I have made due to
Your defective product. I had to pay
Cost of product plus shipping to USA
Shipping from USA to St.Lucia
Custom duties on product
Cost to Install product
See how costly this has been to me and the product is defective.
Hope you understand that I am the one at lost here and I wouldn't be dishonest about the product being defective as there were evidence in the pictures.