Hope you are doing well. I wanted to inform you that after several discussions yesterday, Captain D's officially rejected the container of skewered Shrimp packed by PTN.
As previously discussed, the skewer paddle length issue is the cause of the rejection. The written specification clearly states 2.5 cm for the length of the paddle, and the skewers packed at your factory that were in this container had paddles that were 3.25 cm. The skewers you packed in this container unfortunately don't fit on their cooking equipment.
We are bringing back 300 cases of the product back to Preferred Freezers Atlanta this week, and want to know what you want to do with this container as we assume you want have it shipped back to Thailand