Hello OWM Handkerchief,
Thank you for bringing this matter to our attention. Hoping you're doing fine.
Hi, My name is Lance and I am the associate assigned to handle this case.
I would love to discuss your concern over the phone to ensure your satisfaction. However, no one is answering during the time that I called. I hope this email will address your concern.
I understand that you want to close your account and you want to inquire about the charges for "disposal" since you are requesting to close your account in amazon. Just to remind you, I provide you valuable information regarding the closure of your account.
If you want to stop selling for a period of time, you can suspend your listings in Listings Status. You can also remove your listings entirely, but keep your account open for future use. Learn more about managing your listings. Kindly read the information below before permanently closing your seller account.
*Closing your account is permanent. Amazon cannot reactivate or reinstate closed accounts.
*All of your North America Unified Accounts will be closed. Do I have a North America Unified Account?
*Once you close your seller account, cannot access your account, view order history, process returns, issue refunds, respond to A-to-z Guarantee claims, or communicate with buyers.
*You are responsible for any A-to-z Guarantee claims and any outstanding negative balance in your account after you close it.
*If you want to sell on Amazon again in the future, sign up again at http://services.amazon.com.
Complete the following required steps to prepare to close your account:
1. Fulfill any outstanding orders.
2. Cancel all of your listings in order to remove them from Amazon.
3. Resolve all of your transactions with buyers, including issuing any necessary refunds.
4. Confirm that you have valid bank account information on file to receive a final payment.
5. If you have an Amazon Webstore account, you must close it. Learn more
6. If you are a Professional seller, you must switch to an Individual selling plan so you won't be billed for the remainder of your subscription.