This article reports on findings of a study which
investigated the information needs of the home-
based elderly in Nakuru District, Kenya. A
qualitative approach M'as followed in data
collection and analysis. Findings showed thai
personal factors, including literacy and
language capacity, memory constraints, physical
impairment, influence their Information Behaviour
(IB) in varied ways. Similarly, environmental
factors, including health-care services, financial
resources, cultural traditions, and education,
determine how they access, use or avoid
information. Insights gained proved the value of
understanding the role of IB in information services