As the Canadian Privacy Act prevents the release of personal information to unauthorized individuals, we cannot reply to case-specific enquiries without the signed authorisation of the person to whom the file pertains. Currently, there is no such authorisation on this file.
If you wish to receive information about a case, please submit a signed authorisation from the applicant. To download the authorization form “Authority to Release Information to a Designated Individual” go to:
http://www.cic.gc.ca/english/information/applications/release-info.asp
Please note that being authorized to receive information about a case does not give you authorization to conduct business with Citizenship and Immigration Canada on an applicant’s behalf. In order for you to submit any documentation or request any changes to an application, the applicant must appoint you as a representative.
For details about who may represent an applicant, visit the following Web site:
http://www.cic.gc.ca/english/information/representative/index.asp
To download the authorization form “Use of a Representative” go to: http://www.cic.gc.ca/english/pdf/kits/forms/IMM5476E.PDF.
If a representative is paid to provide immigration consulting services, he or she must be an authorized representative, this means he or she must be a member in good standing of:
- The Canadian Society of Immigration Consultants (CSIC) or
- A Canadian territorial or provincial law society or
- Chambre des notaires du Québec.
For details go to: http://www.cic.gc.ca/english/information/representative/index.asp.
Since the forms “Authority to Release Information to a Designated Individual” and “Use of a Representative” require the signature of the visa applicant, we ask applicants to return the appropriate form by fax, by mail, or by email (scanned copy of original signed document). See our contact information below. All correspondence sent to our office must include contact details, the file number and bear the signature of the applicant.
Note that applicants you must specifically name an individual or individuals as a designated individual for release of information, or as a representative. It is insufficient for a firm to be named.
As soon as we receive the authorisation form signed by the applicant, we will be able to reply to your request with more detailed information.