Unit 5 IAL1203 Personality Improvement and Grooming
Etiquette is …
Meeting and Greeting
Etiquette is being polite. It is good manners.
Etiquette is not about snobbish person. A polite person doesn’t try to be someone he’s not, nor does he look down on others.
Etiquette is a code of treating people with consideration, respect, and honesty.
Etiquette becomes a tool that lets you build better relationships and be more successful in every aspect of your life.
Etiquette is not about doing what’s “correct.” Etiquette is about doing what’s right.
Etiquette isn’t a set of “prescriptions for properness” but merely the guidelines for doing things in the ways that make people feel comfortable.
Here are some examples:
** When around others it is not acceptable to sneeze directly into the surrounding environment. Instead turn your head and sneeze into the crook of your arm, and then say "excuse me."
** It is proper etiquette when entering a building to hold the door open momentarily for persons who are entering behind you to avoid the door closing quickly and slamming up against them.
**It is proper etiquette to say please, thank you, and excuse me, as prompted by the particular situation.
**It is proper etiquette to send out a thank-you letter following a job interview.
**It is proper etiquette to send out thank-you cards to persons whom have given you gifts, advice, or have done a favor for you. If you need help with wording your letters, here's a great place to find free professionally-written thank-you note wording examples in more than 30 categories:
**It is proper etiquette to be pleasant and courteous to others, and to refrain from inappropriate negative remarks or use of foul language in public.
Etiquette is governed by three principles: consideration, respect, and honesty.
Consideration is understanding how other people and entities are affected by whatever is taking place. Consideration is empathy. It helps us to assess how a situation affects everyone involved, and then act accordingly.
Respect is recognizing that how you interact with another person will affect your relationship with that person, and then choosing to take actions that will build relationships rather than injure them. Respect helps us decide how to choose to act toward others.
Honesty is being truthful, not deceptive. Honesty ensures that we act sincerely.
Greeting People
There are four simple steps that help to make people think highly of you from the moment you first greet them. Here they are:
1. Stand Up
This is always the start of a good greeting, whether you’re a man or a woman. By standing up, you engage the person you are greeting on an equal level - eye to eye.
2. Smile and Make Eye Contact
A smile indicates warmth, openness, and a genuine interest in a person you are greeting. Looking into a person’s eyes shows that you are focused on and interested in that person.
3. State Your Name and Repeat the Other Person’s
You: “Hello, my name is Tom Meyers”
Jerry: “Hi Tom, I’m Jerry Smith. I’m pleased to meet you.”
4. Shake Hands
The All-Important Handshake
The handshake is a seminal moment in a greeting. The right handshake makes everything flow smoothly. The wrong handshake turns the focus to the error. There are three types of handshakes. Tick P in the box in front of the only one which is acceptable.
THE BONE CRUSHER HANDSHAKE
THE LIMP-WRIST HANDSHAKE
THE FIRM HANDSHAKE
Making Introductions
You are talking with someone cute and interesting you’ve just met at a cocktail party, when suddenly your great-aunt Korkaew approaches. Instance panic: You want to make the introduction correctly, but several problems immediately pop up in your head. Who do you introduce to whom, how do you do it, and what exactly was that person’s name, again?
Which one is the correct making introduction?
“Mr. Importance, I would like to introduce Mr. Young to you”
“Mr. Young, I would like to introduce Mr. Importance to you”
Unit 5 IAL1203 Personality Improvement and Grooming
Etiquette is …
Meeting and Greeting
Etiquette is being polite. It is good manners.
Etiquette is not about snobbish person. A polite person doesn’t try to be someone he’s not, nor does he look down on others.
Etiquette is a code of treating people with consideration, respect, and honesty.
Etiquette becomes a tool that lets you build better relationships and be more successful in every aspect of your life.
Etiquette is not about doing what’s “correct.” Etiquette is about doing what’s right.
Etiquette isn’t a set of “prescriptions for properness” but merely the guidelines for doing things in the ways that make people feel comfortable.
Here are some examples:
** When around others it is not acceptable to sneeze directly into the surrounding environment. Instead turn your head and sneeze into the crook of your arm, and then say "excuse me."
** It is proper etiquette when entering a building to hold the door open momentarily for persons who are entering behind you to avoid the door closing quickly and slamming up against them.
**It is proper etiquette to say please, thank you, and excuse me, as prompted by the particular situation.
**It is proper etiquette to send out a thank-you letter following a job interview.
**It is proper etiquette to send out thank-you cards to persons whom have given you gifts, advice, or have done a favor for you. If you need help with wording your letters, here's a great place to find free professionally-written thank-you note wording examples in more than 30 categories:
**It is proper etiquette to be pleasant and courteous to others, and to refrain from inappropriate negative remarks or use of foul language in public.
Etiquette is governed by three principles: consideration, respect, and honesty.
Consideration is understanding how other people and entities are affected by whatever is taking place. Consideration is empathy. It helps us to assess how a situation affects everyone involved, and then act accordingly.
Respect is recognizing that how you interact with another person will affect your relationship with that person, and then choosing to take actions that will build relationships rather than injure them. Respect helps us decide how to choose to act toward others.
Honesty is being truthful, not deceptive. Honesty ensures that we act sincerely.
Greeting People
There are four simple steps that help to make people think highly of you from the moment you first greet them. Here they are:
1. Stand Up
This is always the start of a good greeting, whether you’re a man or a woman. By standing up, you engage the person you are greeting on an equal level - eye to eye.
2. Smile and Make Eye Contact
A smile indicates warmth, openness, and a genuine interest in a person you are greeting. Looking into a person’s eyes shows that you are focused on and interested in that person.
3. State Your Name and Repeat the Other Person’s
You: “Hello, my name is Tom Meyers”
Jerry: “Hi Tom, I’m Jerry Smith. I’m pleased to meet you.”
4. Shake Hands
The All-Important Handshake
The handshake is a seminal moment in a greeting. The right handshake makes everything flow smoothly. The wrong handshake turns the focus to the error. There are three types of handshakes. Tick P in the box in front of the only one which is acceptable.
THE BONE CRUSHER HANDSHAKE
THE LIMP-WRIST HANDSHAKE
THE FIRM HANDSHAKE
Making Introductions
You are talking with someone cute and interesting you’ve just met at a cocktail party, when suddenly your great-aunt Korkaew approaches. Instance panic: You want to make the introduction correctly, but several problems immediately pop up in your head. Who do you introduce to whom, how do you do it, and what exactly was that person’s name, again?
Which one is the correct making introduction?
“Mr. Importance, I would like to introduce Mr. Young to you”
“Mr. Young, I would like to introduce Mr. Importance to you”
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