Overview
The provisions set forth in this Code of Conduct provide the minimum standards expected of our suppliers. Axiata expects that any supplier providing products or services will adhere to the spirit of this Code of Conduct. Axiata believes in reaching the standards established in this Code as a dynamic process and encourages suppliers to continually improve, to the extent they can adhere to, or exceed these standards on a corporate and social level.
Axiata Code of Conduct
Axiata is strongly committed to observing the highest ethical standards in all its procurement activities. As such, this Supplier Code of Conduct has been prepared to provide a clear statement of Axiata’s expectation from Suppliers in all procurement dealings, ensuring that internationally recognised procurement ethics are followed. Transparency and accountability should be strictly adhered to in all procurement activities. This Axiata Supplier Code of Conduct establishes the standards required for conducting business with Axiata. Our goal is to work with our Suppliers to ensure full compliance with these principles. These requirements set out the minimum levels of compliance required of Axiata’s Suppliers. As a Supplier you are encouraged to exceed the requirements wherever possible. We will consider these principles in our selection of Suppliers and will actively monitor Suppliers’ compliance.
Laws, Including Regulations and Other Legal Requirements
Axiata Suppliers shall comply with all applicable laws and regulations in all locations and jurisdiction where they conduct business.
Policy on Corruption and Position on Conflict of Interest
Axiata expects all contracted Suppliers and companies seeking to sell goods or services to conduct their business in accordance with the highest ethical standards. Suppliers shall never offer a bribe or kickback in any form to Axiata employees, their families or nominees, or engage in unethical or unacceptable business practices in order to obtain or maintain Axiata’s business. Suppliers must report to Axiata if any Axiata employees or business associates requests any such incentive. During a bid or evaluation process, suppliers should not entertain Axiata employees involved in the bid or evaluation or their families by for example, providing hospitality to special events or other functions. Any gifts given or received shall be in compliance with the law and shall not violate Axiata’s policies. It is understandable that the giving of promotional items of nominal value are part of normal business practice and it is Axiata’s policy that employees declare any gifts received.
Forced or Involuntary Labour
Axiata Suppliers shall not use forced or involuntary labour of any type (e.g. forced, bonded, indentured or involuntary prison labour); employment is voluntary.
Child Labour Avoidance
Axiata Suppliers shall not use child labour. The term “child” refers to any person employed under the age of 15 (or such other age where the law of the country permits), or under the age for completing compulsory education, or under the minimum age for employment in the country, whichever is lowest. The use of legitimate workplace apprenticeship programmes, which comply with all laws and regulations, is supported. Workers under the age of 18 shall not perform work that is likely to jeopardise the health or safety of young workers.
Wages and Benefits
Compensation paid to workers shall comply with all applicable wage laws, including those relating to minimum wages, overtime hours and legally mandated benefits. The basis on which each worker is being paid is to be provided in a timely manner via pay stub or similar documentation.
Working Hours
Axiata expects its Suppliers to comply with industry norms and applicable local laws on working hour requirements as stipulated in any applicable country’s governing labour laws. Suppliers shall ensure that all overtime work is voluntary and compensated at the prevailing overtime rates. Employees should be allowed at least one day off per seven-day week.
Respect and Dignity
Axiata Suppliers shall treat all employees with respect and shall not use corporal punishment, threats of violence or other forms of physical coercion or harassment.
Non-discrimination
Axiata Suppliers shall not discriminate in its hiring and employment practices on grounds of race, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, or disability.
Freedom of Association
Suppliers shall recognise their employees’ rights to join or refuse to join labour unions or associations and to bargain collectively as permitted by law. Suppliers have the right to establish favourable employment conditions and to maintain open communication and direct engagement between workers and management as a means to resolve workplace and compensation issues and promoting positive employee relations that make employees vie