We must refer to goals to remind ourselves why we have decided to make the IS evolve and why we
have to introduce or further develop such and such an application component. In Figure 7.11, the
“ReserveTrip” business process is linked to the assigned goals. The “ReserveTrip” component satisfies
the “Accounting ERP connection,” “Trip reservation process automation,” and “Purchase automation”
requirements.
Assignment is generally about accountability of organization units or their members. Assigning a
goal to a process means that the process owner will be accountable for the goal, or in practice to the KPI
inferred from the goal or objective.