The survey yielded a data set comprising 217 responses.with 167 respondents declined to participate and 46 survey envelopes were returned undelivered.The net response rate of 12.1 percent was obtained after excluding non-responses:217/response rate is typical of such studies.particularly considering the data was collected from top manager in Australian organisations who receive such requests frequently.The four-page length of the questionnaire may also have affected the response rate.After removing eight cases that had not yet adopted and implemented ERP,the study attained 209 usable cases for data analysis.