Solving a particular reengineering problem may be
worth $1 million to the company. Applying that knowledge
throughout the organization may be worth $10
million. And if the team members apply the new leadership
and team skills developed in the action learning
program, that learning may be worth $100 million over
the course of the team members’ careers.
Thus, the learning that occurs in action learning is
more valuable than solving the problem itself.
Group members are advised from the very first session
that they have a responsibility for their own, their
group’s and their organization’s learning. They understand
that time will be set aside for learning, and that
the action coach will carve out and manage this time.
(In the next article, we will explore in greater depth the
responsibilities of the action coach.)