I am pleased to announce we have Robert Gallardo join Pacnet as Customer Experience Manager based in the San Francisco office with a view to servicing tier one customers from our American and European markets.
I will share with the sales community, an update on CEM program in general and his functions in detail within the next 7 days via a Lync call.
Robert comes to us most recently from Global Cloud Exchange with previous roles at Verizon before that.
He has 19 years’ experience in telecommunications, with 4+ year’s management experience and 8 years project management experience.
Robert possesses significant expertise in account relations management, project and implementation management, complex contract implementation, contract compliance and revenue attainment, and operations management.
Please join me in warmly welcoming Robert on board.