Maintaining
Compensation the payment employees receive in return for their labor
• hourly wage
• salary
• commission
• lump-sum salary increase
• profit-sharing
Employee benefit a reward in addition to regular compensation that is provided indirectly to employees • vacation time, holidays, and sick leave • Insurance packages • pension and retirement programs
Training and Development
• Employee training the process of teaching operations and technical employees how to do their present jobs more effectively and efficiently
• Management development the process of preparing managers and other professionals to assume increased responsibility in both present and future positions
• Performance appraisal the evaluation of employees’ current and potential levels of performance to allow managers to make objective human resources decisions • Objective method • Judgment method • Performance Feedback • KPI: Key Performance Indicator
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What Is Motivation?
•Motivation
•the individual internal process that energizes, directs, and sustains behavior; the personal “force” that causes you or me to behave in a particular way “
Teams and Teamwork •Team is two or more workers operating as a coordinated unit to accomplish a specific task or goal •Types of Teams • problem-solving team a team of knowledgeable employees brought together to tackle a specific problem • self-managed teams groups of employees with the authority and skills to manage themselves • cross-functional team a team of individuals with varying specialties, expertise, and skills that are brought together to achieve a common task
Usefulness of teams:
•More resources for problem solving. •Improved creativity and innovation. •Improved quality of decision making. •Greater commitments to tasks. •Higher motivation through collective action. •Better control and work discipline. •More individual need satisfaction.
How do teams work?
Team effectiveness may be summarized as …
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Team Effectiveness = Quality of Inputs + (Process Gains - Process Losses)