I stayed at this hostel in April last year and had a disturbing experience. Asked a girl to turn the air conditioning on. She had it at 23 degrees, I asked if it could be turned to 20 degrees, and told her the guy the night before did this no problems. It was about 9:30pm and she claimed that other people might be woken up as we had this conversation. I told her there was no-one else in the room, there was only a few other people actually staying there, and they were outside doing stuff. Anyways, I didn't think there was anything too personal, just a discussion about where the temperature should be. I didn't even realize that this girl was really that offended. Perhaps she identified with Thai culture about not showing her face? Anyways, she told me she was calling management, I thought to discuss if it was possible to turn the air conditioning on properly, as I was requesting it to be turned on to standard office temperatures which is about 20 degrees. I waited patiently thinking that management was going to help resolve the issue, but meanwhile thinking that getting management to the hostel was way over the top. In fact when management arrived they blew me out of the water. Having listened to this prescous girl's side of the story, they stormed in with a baton four of them all together screaming for me to get out of the hostel immediately. I was blown away, and whilst I had had a disagreement with this very young and inexperienced girl I had no idea that she had taken it all so personally. I was given five minutes to get my bags and leave, one of the staff who had steam coming out of her ears abused me and claimed that the girl was a human being and that I wasn't a human being. She expressed this using obscene adjectives. I was only given my deposit back and not the money for that night. I was booted out of the hostel with threats of violence and verbal abuse and kicked out onto the streets at about 11:30PM. The lady who appeared to be the ringleader of this barbaric group of thugs, the female who claimed I wasn't a human being had only listened to this girls side of the story and took it as gospel, this was the 'manager' who insulted me. Mind you, she knows nothing about me or my side of the story; until now. :) She was an absolute embarrassment and should be ashamed of how she approached this situation, sure I might have been a little too pushy with this air conditioning, but her approach wasn't over the top, it was out of this world. So I'm not even rating this hostel as poor, but as an absolute disgrace!!! Oh yeah, and I've emailed these thugs about giving me back the money I paid to stay at this hostel and I have not heard back from them, it appears in their moral and ethical framework, they feel quite comfortable keeping the money I spent for the night at that hostel.If you thought that this story might have had a racist edge and it being common knowledge that the national flag is often a symbol of racism, it is often the case when someone is waving the Australian flag being an Aussie guy myself, there was a story of this very same hostel being on fire, and they ran and climbed to the roof, as a priority, to save the Thai flag. People's DO NOT book a night in this accommodation, they are terrible people at this hostel.On another website where I left a review they also made up lies and said that I made threats to the girl, and that before they stormed in with a baton making threats they had my behaviour confirmed with another customer. This was not true. In fact, a customer who had gotten back to the hostel, as I was getting booted asked me in an inquisitive and a gob-smacked manner 'Is this over the air conditioning'? These people are barbaric and it's best not to book a night with them.