Complaints
Au Pairs who have complaints about their stay in The Netherlands can report these complaints to the IND hotline. The complaints may relate to the amount of domestic work, the number of hours they are expected to look after the children, or the way that they are treated. The telephone number is +31 (0)70 779 4888 (during office hours).We kindly ask you to discuss any possible complaint with us first, before contacting the IND hotline.