• Increasing the accountability of managers;
• Generic briefing material created by the
internal comms team for managers to tailor
accordingly;
• Educating managers on engaging with
employees and empowering them to
delegate – leaving more time for them to
take on internal communication themselves;
• Providing behavioural psychologist-led
workshops to understand the role of a
manager and the contribution they should
be making.
As stated by one respondent, providing training and awakening
managers to their responsibilities will achieve payback in helping
employees feel informed and engaged, with a “virtuous circle being
created where empowered employees release managers to carry out
ever more employee communications”.