The data from the surveys were entered into a MS Excel
spreadsheet and was collated. Question one was analyzed using
qualitative methods; the responses were initially analyzed using open
codes and then with axial codes to categorize and synthesize
emerging themes (Creswell, 2007). Six themes emerged: No Difference, Difference, Hierarchical Relationsip, Access, Interaction, Media
Type, and Correspondence. The relationship among the themes is
reflected inFig. 2. General statistics were performed on the remaining
survey questions. For most questions, more than one choice could be
selected; thus total frequencies will be more than 43 responses