According to your saving account (020124976570) and 9 months saving account (300018873467) on August 16, 2014. Unfortunately, customer’s qualification does not meet the terms & conditions of the bank. So we need to inform customer to close all accounts. In order to go on the operation (close account) well done. We would like to have your mobile phone for communicating directly to you. Also, if you would like to authorize someone who stays in Chiangmai, Thailand to do the transaction for you. Would you please fill out the document and please attach Identity documents for one who will do transaction for you.