Thank you for working with Booking.com.
We would like to inform you that our shared guest, Heqiong Zhang, has recently made us aware of a complaint that requires your attention.
Booking Number: 803724655
Arrival Date: 2014-02-04
Departure Date: 2014-02-06
Guest room is facing the street and is very noise.
In order for us to treat this complaint objectively, we ask for your response to the issue within three business days, or by Monday, 2/10/14.
The sooner we can resolve this complaint together, the better the experience for the guest will be.