Dear All ka,
Due to the technical problems of Siebel system and result in the difficulty to entry visit or call records within timeline, we are realized on that issues. Hence, we would like to inform you all to follow the steps below in order to allow our CDOs to proceed visit allowance requisition of this month.
Process:
1. CDM informs CDO to make a summary of monthly visit attached with visit form documents of each individual customer
2. CDM summarizes no. of visit and call per CDO and CSS and send email to person in below list
• Stores under responsibility of K. Aue-Aungkul >> send email to K. Kritsanee
• Stores under responsibility of K. Saksit >> send email to K. Gian Vito
• Stores under responsibility of K. Paisarn >> send email to K. Chirapong
Note : please see the sample the information required for emailing to responsible person above in attached file
3. CDO attaches that email with summary of monthly visit and a bunch of visit documents to request visit allowance
4. CDO sends the bunch of visit documents to CDM and SGM to consider and sign off
5. When the system is ready, please inform CDO to entry all those visit and call in Siebel and put a remark when you team entries data in Siebel on the visit form.
Lastly, some stores informed me that they sometime cannot print out visit form from Siebel. Please find the blank Visit Form as per attached and distribute it to your team member.
Should you have any inquiry, please do not hesitate to notify me or CD team members ka.
Best regards,
Pilaiwan
Dear All ka,Due to the technical problems of Siebel system and result in the difficulty to entry visit or call records within timeline, we are realized on that issues. Hence, we would like to inform you all to follow the steps below in order to allow our CDOs to proceed visit allowance requisition of this month.Process:1. CDM informs CDO to make a summary of monthly visit attached with visit form documents of each individual customer 2. CDM summarizes no. of visit and call per CDO and CSS and send email to person in below list• Stores under responsibility of K. Aue-Aungkul >> send email to K. Kritsanee• Stores under responsibility of K. Saksit >> send email to K. Gian Vito• Stores under responsibility of K. Paisarn >> send email to K. ChirapongNote : please see the sample the information required for emailing to responsible person above in attached file3. CDO attaches that email with summary of monthly visit and a bunch of visit documents to request visit allowance 4. CDO sends the bunch of visit documents to CDM and SGM to consider and sign off5. When the system is ready, please inform CDO to entry all those visit and call in Siebel and put a remark when you team entries data in Siebel on the visit form.Lastly, some stores informed me that they sometime cannot print out visit form from Siebel. Please find the blank Visit Form as per attached and distribute it to your team member.Should you have any inquiry, please do not hesitate to notify me or CD team members ka.Best regards,Pilaiwan
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