Most participants agreed that handover information
should be structured, detailed and comprehensive, including
details of the medical diagnosis, current hospitalisation,
socio-demographic data, and recommendations for further
treatment. Nevertheless, in practice, participants endeavored
to receive only a brief report of exceptional events
during the previous shift. The following two quotes exemplify
this gap: The first refers to the information that should
be delivered, and the second refers to the information that
the incoming nurses wish to receive. Clara (orthopedic
ward), said: ‘Nurses are responsible for delivering complete
information regarding the patient’s diagnosis, the reason
for hospitalisation, health and social background, and any
atypical event during the shift, as well as for developing
care recommendations for the next shift.’
Most participants agreed that handover informationshould be structured, detailed and comprehensive, includingdetails of the medical diagnosis, current hospitalisation,socio-demographic data, and recommendations for furthertreatment. Nevertheless, in practice, participants endeavoredto receive only a brief report of exceptional eventsduring the previous shift. The following two quotes exemplifythis gap: The first refers to the information that shouldbe delivered, and the second refers to the information thatthe incoming nurses wish to receive. Clara (orthopedicward), said: ‘Nurses are responsible for delivering completeinformation regarding the patient’s diagnosis, the reasonfor hospitalisation, health and social background, and anyatypical event during the shift, as well as for developingcare recommendations for the next shift.’
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