Hi How are you doing today?
From your email,I understand that you would like to enquire regarding a dispute case (PP-003-775-191-315)
For your kind information the seller has provided valid tracking information on the above case. Please note that customs fees are your responsibility and it is your responsibility to claim the item. If you have not paid for the Tax that was charge, the dispute case will be closed in your Seller's favor.
However i would strongly suggest for you to give us more time as we would like to investigate on this mater.
Please be advised that you will need to contact the seller for further information regarding your case.
Your patience is much appreciated.
Have a great day ahead!
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