Diversity with regard to intra- and cross-cultural demographics, as well as
personality, experience, and value attributes, will define the context of work in the
upcoming decades. Thus, it is in the best interest of individuals, organizations, and
policy makers to continue to consider the implications of workgroup diversity for
team processes and outcomes. The inconclusiveness of much of the research on
outcomes of team heterogeneity necessitates persistent and focused attention to
understanding mediating and moderating factors. It is incumbent upon researchers
and practitioners to determine conditions under which diversity can have positive
effects and for policy makers and organizational decision makers to enact and
support such conditions.