Quick Tips for Working Smarter and Harder
• Manage expectations all the way along the line.
• Determine what, precisely, others are expecting.
• Clearly articulate your expectations of results, and solicit clear
definitions of others’ expectations of results.
• Communicate, clearly and frequently, the status of work
toward those results.
• Quantify; put a number on everything, so progress against it
can be measured.
When market conditions are tight and managers are pressed to
make the numbers, the concept of working smarter and harder can