Through the highly capable web portal, citizens can even apply
for jobs and on-the-job-apprentice at the institution. Many other services are provided by EU websites. In order to
promote the advancement of e-government in EU member countries, e-Europe awards (www.e-europeawards.org) are
operated in order to facilitate sharing experiences and mutual learning among them. Besides, citizens can access
their own country’s websites as well as other EU member countries’ websites. An exemplary practice can be found in
the Dutch E-government: custom duties administration is done online so that bribery cases can be controlled and
reduced. In the U.K., citizens can apply and renew their passports online. In France, health insurance companies
reimburse the customers’ medical cost on-line. The regional government of Bonn in Germany provides an online
registration service for kindergarten