Today any manufacturer can provide the internet version of a factory store.
Before the internet, gathering all the information for financial service, travel options, and other products required lots of time. Huge numbers of Service Company made their money by collecting and organizing that kind of information for customers. Today despite search tools that aren’t perfect, customers can go to the internet to find much more of the information they need. And any company can provide valuable information cheaply on the internet, without branch offices.