Electronic tools give us benefits beyond reducing costs. For
example, our Microsoft Market software asks for authority before
it will process a request. This prevents the inappropriate purchases
that can easily get through a paper-based system. Delivery
information is typed instead of handwritten, so almost nothing is
ever sent to the wrong destination. Communication with our
suppliers is documented, and we know the costs in advance so
there are no surprises. Our suppliers get paid faster, which means
they want to deliver quickly. We're always discovering new
benefits.