Buying Market prepares the Claim Sheet itemize the details.
Buying Market submits the claim to Principal – Planning/Customer Service Team.
Principal – Planning/Customer Service validates the information and circulates for approval by Finance Director and GOA in accordance with GOA policy MJN-SOP-021.
Planning/Customer Service issues the Credit Note for the Sales Returns via SAP Order Type xxxxx.
For the non-product costs claims (ie, disposal costs, freight components, warehouse costs, etc.), Finance issues another Credit Note via JET Intercompany Debit/Credit Note in accordance with the Intercompany Back-Charge policy MJNSAP.RTR.SOP.08 and timeline.
Principal – Planning/Customer Service Team prepares the Claim Sheet based on #1 to the Source Plant.
Source Plant issues the Credit Note Sales Returns to the Principal upon the Goods have arrived for clearance.
Source Plant adjusts Inventory out of SAP Inventory