Figure 16.3 is a model explaining how self-managed work teams perform. It summarizes
current STS research and shows how teams can be designed for high performance.
Although the model is based mainly on experience with teams that perform the daily
work of the organization (work teams), it also has relevance to other team designs,
such as problem-solving teams, management teams, cross-functional integrating
teams, and employee involvement teams. The model shows that team performance