Maintains the high quality H&M customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands.
• Ensures that all merchandise is properly received and placed on the floor in a timely manner and according to merchandise guidelines.
• Executes merchandising campaigns, promotions, activities and customer rounds as assigned by store management.
• Addresses any loss prevention and safety issues that may occur while on duty and brings any escalated concerns to management team.
• Ability to suspend employee based on discretion and approval from Store Manager or District Manager if only manager on duty.
• Performs all store routines, including the opening and closing of the store, follows all Company practices and procedures, works with timekeeping and scheduling system and controls and completes reductions.
• Maximizes sales through commerciality focus and takes action to obtain highest level of profitability for the store.
• Actively uses sales information to make business decisions regarding merchandising.