This year U.S. Tax Authorities are investigating each case very carefully which causes a delay in receiving your refund. Due to these delays, a process takes longer than expected. As I already wrote on the 13th of April, US tax Authorities were not able to issue your refund within 35-45 days, so your refund type automatically was changed to REGULAR and additional fee of 33 USD will not be applied.
Your tax refund process was started on the 3rd of March, right after we received your documents. From that moment 99 days passed. I would like to remind that REGULAR refund process takes up to 120 days or even longer. We are only the company that prepares tax refund declarations, while the processing time depends on actions of U.S. Tax Authorities. It means that your refund can be issued sooner.
As we contacted US Tax Authorities we were informed that tax declaration was received and they are processing your documents. So the refund can be issued anytime.
As soon as we have your refund, we will make money transfer to your bank account.