Nurse's Satisfaction Score (NSS)
The PACU nurse assigned a NSS on the basis of two aspects. When instruction about the PACU management was clear to the PACU nurse, +1 was given, otherwise 0 was given. To assess whether the PACU nurse was happy with the handover, a score of 0, +1 or +2 was given when the nurse felt the handover was bad, satisfactory or good, respectively.