Hi
Thank you for your communication.
Sorry to hear that " ".
We guarantee 100% buyer satisfaction.
It is our responsibility for this.
So, we offer you a few choices ...
1. Please choose replacement product from our listing and let us know item number. We will send you the replacement product for free of charge. No charge. Please keep the first product as complimentary.
2. We offer you fully refund. Please keep the first product as complimentary.
3. Other, any idea, please let us know.
We will improve our production and quality control process.
If you have any suggestion/inquiries, please kindly let us know.
We apologize for your inconvenience.
Have a nice day.
Best Regards,