Thank you for the explanation and clarification.
As long as Packsys Global is happy to purchase from Mr. Tom, we will still support Mr. Tom.
My concern is their decision to stop the purchase from Mr. Tom and buy direct from their Head Office.
In Ms Chutiya earlier email, they had asked us whether we have the stock for their requirement. We had informed her order was already on the way to Mr. Tom.
Please keep us update on the situation.