Trust this email will find you well.
I am writing you to express my apologizes regarding the delivery of White truffle oil that has been postponed for few days.
Unfortunately, we are facing the same issue with different airlines companies. They all have less space allocated per plane to put pallets of merchandise and they have kept postpone shipments. They are offloading pallets everyday wherever the airport. (Paris, Milano and Barcelona)
Regarding the white truffle oil, our supplier has just called me to inform that our goods will be sent by Sunday and we will receive them on Monday. I believe that we will be able to deliver you on Tuesday because of the clearance on Monday.
Once again, we are very sorry for this delay and we are doing every possible to get the product.