Thank you for your response. On behalf of our Compliance Department, we would like to inform you that we are unable to accept the hand-written information on the credit card statement as we can see no clear indication of the credit card number ending in the digits "0814". Such a statement is necessary since no name is indicated on the actual credit card and therefore a formal printed statement is needed for linkage to the credit card.
If no such printed statement is available, please provide us with an official letter from your bank confirming that you are their client and that you own the credit card account associated with the VISA credit card ending in the digits "0814".