ANSACTION CONFIRMATION
Please retain for your records.
Thank you
The online payment for your visa application has been safely and securely processed by WorldPay, on behalf of UK Visas & Immigration (UKV&I). This payment will be shown on your card/ bank statement as 'UK Visa Fee'.
Transaction Reference
The transaction reference for your payment of USD 129.00 is GWF035055841.
Condition of Payment
The fee that you have paid is for an application processing and entry clearance decision-making service and not the guaranteed delivery of a visa. You will not be entitled to a refund either from UKV&I or your card issuer should your application for entry to the United Kingdom or Commonwealth and Overseas Territories be refused or granted for a shorter time period than you applied for. For more information please see our Terms and Conditions which can be found on the Visa4UK website.
Refund Policy
Visa Fee
To qualify for a refund of the visa fee, you must notify us in writing of your intention to withdraw the application. This must be received:
Before biometrics have been submitted, and
Within 3 months and 7 days of the date the application was paid for.
Visa fees for applications where biometric information is not required as part of the submission will only be considered for refund where the written notification of withdrawal is received before the physical applications have been either:
Accepted at the visa application centre, or
Received directly at the Visa section.
UP Fee
You will only be eligible for the User Pay fee to be refunded if you cancel your appointment and claim a refund more than 5 days in advance of the scheduled appointment date.
Requesting A Refund
To request a refund you should:
1. Sign into your Visa4UK account using your email address and password;
2. Select the option ‘View Appointment’ for your application;
3. Select the option ‘Cancel Appointment’;
4. Select ‘Yes’ in the following confirmation dialogue box;
5. Select the option ‘View Payment’ for your application;
6. Scroll down to ‘7. Request Refund’ and select the option ‘Request Refund’;
7. Explain your reason(s) for requesting a refund in the area provided and then select the option ‘Apply for refund’.
That’s it! Your request will be sent to us and we will aim to process your refund request within 10 working days. The funds should appear in your account 3-10 days after your refund has been processed.
Enquiries
If you have any questions regarding your payment please contact UKVI at https://ukvi-international.faq-help.com quoting your transaction reference: GWF035055841. This service is for enquiries only, NOT Refund Requests – to request a refund you must follow the process detailed above.
Complaints
If you have applied for a refund and do not agree with the outcome, you can submit a complaint to UKVI at https://ukvi-international.faq-help.com. Please use the email form available to outline your concerns for consideration.
Retrieving and Printing Your Completed Application
To retrieve and print your completed visa application you should return to Visa4UK and sign in with your email address and password. Once you have signed in you should select the option ‘Print Application’.