application service provider (ASP) 291
audit trail 313
benchmark 306
build or buy 293
business process outsourcing (BPO) 290
cloud computing 289
default 312
design prototyping 315
evaluation and selection team 299
evaluation model 303
fixed fee model 291
fourth-generation environment 316
fourth-generation language (4GL) 316
global outsourcing 292
help desk 297
horizontal application 293
in-house software 293
information center (IC) 297
Internet business services (IBS) 291
logical design 311
loose coupling 318
maintenance agreement 307
make or buy 293
managed hosting 291
middleware 289
.NET 287
net present value (NPV) 299
newsgroup 305
offshore outsourcing 292
outsourcing 290
parameter 312
payback analysis 299
physical design 311
prototype 315
prototyping 315
read-only properties 298
report generator 297
request for proposal (RFP) 302
request for quotation (RFQ) 304
return on investment (ROI) 299
screen generator 297
service-oriented architecture (SOA) 318
service provider 290
Software as a Service (SaaS) 286
software license 307
software package 293
software requirements specification 309
software vendor 293
subscription model 291
system prototyping 315
system requirements document 309
systems design 312
throwaway prototyping 315
transaction model 291
usage model 291
user application 297
user interface 297
value-added reseller (VAR) 293
vertical application 294
Web 2.0 289
WebSphere 287
Web services 318
Y2K issue 312