The water supply system of a city is in fact a major industry which produces, stores, and distributes the most
vital food for humans. As such, the services provided by a managing entity to a community have fundamentally
two objectives which are: Preservation of public health and social Purpose.
With this approach, you can not admit that the company pays additional costs arising from potential
inefficiencies, whether source technical, commercial or managerial.
Therefore, any company providing services to the public - and in the case of this article, the managing bodies of
water - must meet some basic requirements, namely:
• Quality - the product supplied to users as well as after its consumption to disposal in the environment, should
have the minimum quality required by the Standards for drinking water and effluent discharge;
• Amount - the company must provide a sufficient quantity of water to meet the demand of its users rational;
• Regularity - regular services should be both in quantity and in quality, I mean, should maintain the same
quality standards at all times;
• Reliability - meeting the requirements above, will make sure that the user acquire public confidence in the
company;
• Cost - the company should adopt an organizational structure, employing methods and work procedures - both
source technical and operational, commercial, and managerial - meet the above requirements and, at the same
time, resulting in the lowest possible cost. The company must be, in other words, efficient and effective.
In this context, the role of a managing body of water comes amid several processes and a project is important to
understand the differences and similarities between these two types of work for their proper management.
According to the definition of the Project Management Body of Knowledge - PMBOK (2013) a Project is a
temporary endeavor undertaken to create a product, service or result only, and managing a project is represented
succinctly in Fig. 2. Furthermore, it has to be a Project is a unique process, consisting of a group of coordinated and
controlled activities with start and end dates for, undertaken to reach a goal as specific requirements, including
limitations of time, cost and resources.