During my observation on flight AK 774 (SIN -KCH) ATA:1312HRS ,9M-AHM, Bay 09, a black pouch was found inside a baby stroller in hold 3 by Ramp agent Mackenzice Anak Amen MAA5570 (Hold 3) , Rudy Romero Bin Zainudin MAA7989 (hold 3),Sivalingam A/L Kani MAA5429(Tarmac), Faisal Bin Basri MAA7990(Tarmac) at 1320HRS. I walkie CBTO and nil reply,me myself went to arrival hall at 1355HRS and try to look for CBTO on duty. But CBTO on duty was not there,and suddenly a pax came to me and ask about a missing pouch. She says that her husband pouch was missing and inside contains RM 8000 and a few credit card and her husband 's identification card was inside the pouch after the verification was made by her and her husband , I ask the pax to handover boarding pass and passport to verify it again. The Identification shows the pouch was belong to the pax and the name was same with the boarding pass and passport that they show. I ask the pax to recomfirm the contains and witness by ASO Atika Marmora Anak Peter. Here I attach the boarding pass, pouch and the Identification card photo of the pax
Well done guys. I’m very proud of your actions. You are a real credit to our organisation.
Working with honesty and integrity is above everything else. I’ve copied this email to the entire regional team as a great example and as Allstars we should be proud of.